
Benchmark Your Business Performance
Complacency Index Assessment
How is your business performing against the global Complacency Index?
Introducing the world’s first Complacency Index Assessment, created to help business leaders identify complacent behaviour patterns in themselves and their teams. This free assessment gives you the insight to recognise when your organisation may be becoming too comfortable, and where improvements can be made, to stay ahead of risks and competition.

Is This You?
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Constantly frustrated with limited or inconsistent cashflow?
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Struggling financially to make ends meet?
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Feeling lost about how to get your business back on track?
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Noticing your team has lost its motivation or momentum?
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Unsure how to innovate or grow your business sustainably?
If any of these sound familiar, this assessment is designed for you. It’s time to take a closer look at your operations and identify the key factors holding your business back.

What Is the
Complacency Index Assessment?
Business leaders are often too close to their own operations to see where progress stalls. Even if performance seems stable, hidden inefficiencies and stagnation can prevent sustainable growth.
The Complacency Index Assessment helps business leaders pinpoint where they stand in relation to global benchmarks of performance, motivation, and adaptability. It provides a clear measure of organisational complacency and offers actionable insights to guide continuous improvement.

You’ll receive feedback across four key areas of business
01
Client Relationships
How well you understand and serve your clients
02
Team Relationships
How effectively your people collaborate and perform
03
Business Operations & Systems
How efficient and adaptable your processes are
04
Business Finances
How strategically you manage financial performance

Why Take the Assessment?
Knowing where your business stands is the first step to growth. The Complacency Index helps you:
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Identify areas of stagnation before they become risks
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Measure your business performance against global industry standards
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Gain clarity on leadership, culture, and process improvement
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Develop strategies for profitability, sustainability, and innovation
Once you’ve completed the assessment, you’ll receive personalised insights and recommendations for your next step—whether that’s developing leadership, refining operations, or transforming your business strategy.

From Complacency to Leadership Excellence
Our team at LEAD Business Academy, an Australian Accredited Training Organisation, has supported hundreds of business leaders to transform complacency into action through structured learning and coaching.
With programs like Profit Generator, Smooth Operator, Leverage Legend, Creative Dominator, and Authoritative Influencer, we’ll help you move from identifying your challenges to achieving measurable, sustainable success.

